CutieCreation
Terms Of Service


By using this site or placing a commission, you agree to these terms. Terms may change at any time without notice. Continued use means acceptance of any updates.


Commissions

• Limited Slots: Commissions are limited and selected based on availability.• Right to Refuse: I may decline or cancel commissions due to design issues, inappropriate content, or other concerns.• Deposit: A non-refundable deposit is required within 3 business days to secure a slot. No payment = cancellation.


Ordering & References

• Clients must provide a detailed ref sheet or clear images. Lack of proper references can delay or cancel your order.• Regular, prompt communication is expected for updates and approvals.


Payments

• Deposit: Non-refundable• Full Payment: Due before final delivery or shipment.• Method: PayPal only.• Payment Plans: Available with $300/month minimum.


Refunds & Cancellations

• Deposits are non-refundable after 3 days.• No refunds once work has started or materials are purchased.• Cancellations before production begins may be eligible for a partial refund, minus PayPal fees and material costs.• Refunds requested within 3 days of deposit will be issued minus PayPal fees.


Turnaround Time

• Estimated time: 4 weeks to 2–3 months, depending on complexity and material availability.• Unexpected delays (illness, supply issues) will be communicated with updated timelines.


Shipping

• Shipping costs are included in the price• International clients are responsible for any customs fees, duties, or taxes incurred upon delivery.• I am not responsible for items lost or damaged during shipping and do not offer refunds in such cases.• I am not responsible for delays caused by shipping carriers or customs.• I am unable to send fursuits to these countries: Afghanistan, Bhutan, Korea, Democratic People’s Republic, Laos, Niger, Sudan, South Sudan, Syria, Timor-Leste, Yemen


Quality & Warranty

• Each suit is handmade - minor imperfections may occur.• 30-day repair warranty covers defects in craftsmanship only. Wear-and-tear or misuse is not covered.


Allergy Notice

• Workspace is pet-free, but not guaranteed allergen-free. Contact me with concerns before ordering.


Client Responsibilities

• Provide accurate refs, shipping info, and measurements.• Respond promptly to approvals to avoid delays.


Age Requirement

• Must be 18+ to commission. Minors must have a parent/guardian handle all communication and payment.


Contact

Have any questions?
Feel free to contact me through any of my socials below!